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Shipping policy
Shipping policy
According to the latest VAT rates and global digital taxes, the tax rates on customs and services have increased within the EU. To ensure our customers continue to enjoy a better shopping experience and affordable prices, hansbak is committed to covering the tariffs for our community. For duty-free areas, please refer to the following forms:
|
Countries |
Code |
Rate |
Taxes & Duties |
|
Austria |
AT |
20% |
FREE |
|
Belgium |
BE |
21% |
FREE |
|
Bulgaria |
BG |
20% |
FREE |
|
Croatia |
HR |
25% |
FREE |
|
Cyprus |
CY |
19% |
FREE |
|
Denmark |
DK |
25% |
FREE |
|
Estonia |
EE |
20% |
FREE |
|
Finland |
FI |
24% |
FREE |
|
France |
FR |
20% |
FREE |
|
Germany |
DE |
19% |
FREE |
|
Greece |
EL |
24% |
FREE |
|
Hungary |
HU |
27% |
FREE |
|
Ireland |
IE |
23% |
FREE |
|
Italy |
IT |
22% |
FREE |
|
Latvia |
LV |
21% |
FREE |
|
Lithuania |
LT |
21% |
FREE |
|
Luxembourg |
LU |
17% |
FREE |
|
Malta |
MT |
18% |
FREE |
|
Netherlands |
NL |
21% |
FREE |
|
Poland |
PL |
23% |
FREE |
|
Portugal |
PT |
23% |
FREE |
|
Romania |
RO |
19% |
FREE |
|
Slovakia |
SK |
20% |
FREE |
|
Slovenia |
SI |
22% |
FREE |
|
Spain |
ES |
21% |
FREE |
|
Sweden |
SE |
25% |
FREE |
Shipping Info
We offer Free Standard Shipping on orders over $69 USD in the US, selected European countries, Canada, and Australia—before any discounts are applied.
Friendly Reminder: If you use Yahoo mailbox, please make sure that you don't block our emails from hansbak01@outlook.com. If you don't receive a reply within 48 hours, please contact us via a different email address again.
Kindly note that we will NOT accept order cancellation or change request if the order has already been shipped.
Customers will be responsible for any additional fees needed to re-ship back your order due to the incorrect shipping address provided.
Delivery Time = Order processing time + Shipping time
1. Order Processing Time: This refers to the time we need to prepare your order for shipment. We strive to process all orders as quickly as possible. For most orders, processing takes 1-3 business days.
2. Shipping Time: This is the time it takes for your order to reach you after it has been shipped. Shipping times may vary based on your location and the selected shipping method.
|
Shipping Destinations |
Shipping Method |
Shipping Charge |
Expected Delivery Time |
Free Standard Shipping |
|
US/DE/UK/FR/ES/IT |
Standard |
US$8.99 |
7-12 Business Days |
Orders over US$69 |
Tip:We only ship to US, AU, DE, UK, FR, ES, IT, NL, NO, AT, DK, FI, SE, IE, CH, NZ, CA, TU, SG, LT
(The United States only includes the continental United States except for Las Vegas. Germany excludes Hiddensee: 18565 North-Friesland Islands: 25849, 25859, 25863, 25869, 25938, 25946, 25980, 25992, 25996-25999 East-Friesland Islands: 26465, 26474, 26486, 26548, 26571, 26579, 26757 Helgoland: 27498 Neuwerk : 27499 Chiemsee: 83256 ，78266)
Shipping Insurance
Worry-Free Delivery covers lost packages, delays over 30 days, or orders marked delivered but not received.
Questions? Contact us at hansbak01@outlook.com.
Note: Insurance does not cover shipping fees, returns, or exchange costs.