Privacy policy

This Privacy Policy explains how kolekcionars (hereinafter referred to as "we", "us" or "our") collects, uses, stores, and protects your personal information when you access our website, browse our products, place orders, or interact with our services (collectively referred to as "Services"). By using our Services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when using our Services, as well as non-personal information automatically collected during your visit. The information we collect includes but is not limited to:
  • Personal Information: This includes information you provide when creating an account, placing an order, or contacting us, such as your full name, email address, phone number, shipping address, billing address, and payment details. We only collect payment information to process your orders and do not store full payment details beyond what is necessary to complete transactions.
  • Non-Personal Information: This includes data collected automatically when you visit our website, such as your IP address, browser type, operating system, browsing history, pages viewed, and the time and duration of your visit. This information is used to improve our website performance and user experience and cannot be used to identify you personally.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how our website is used. You can adjust your browser settings to disable cookies, but this may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes, and we will not use your information for any other purposes without your prior consent:
  • Process and fulfill your orders, including verifying your identity, processing payments, arranging shipping, and sending order confirmations and delivery updates.
  • Manage your user account, including allowing you to access your order history, update your personal information, and track your orders.
  • Provide customer support, respond to your inquiries, and address any issues or concerns you may have regarding our products or Services.
  • Improve our website and Services, including analyzing user behavior, optimizing website functionality, and developing new products that meet your needs.
  • Send you marketing communications (only if you have explicitly agreed to receive them), such as updates on new products, promotions, and special offers. You can unsubscribe from these communications at any time by following the instructions in the email.
  • Prevent fraud, protect our website and users from security threats, and ensure compliance with our internal policies.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement reasonable technical and organizational measures to prevent unauthorized access, use, disclosure, alteration, or destruction of your information. These measures include:
  • Encrypting sensitive information (such as payment details) during transmission and storage.
  • Restricting access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your information.
  • Regularly updating our security systems and practices to address potential vulnerabilities.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, but we will take all reasonable steps to minimize risks.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with the following third parties only to fulfill the purposes outlined in this policy, and these third parties are required to protect your information and comply with this policy:
  • Payment processors: To process your payments securely and complete transactions.
  • Logistics and shipping providers: To deliver your orders to the shipping address you provide.
  • Customer support service providers: To assist us in responding to your inquiries and providing support.
  • Legal or regulatory authorities: If required by law, to comply with legal obligations, or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights Regarding Your Information

You have the right to access, correct, update, or delete your personal information that we hold. You may also have the right to restrict or object to the processing of your information, and to request the transfer of your information to another data controller (where applicable).
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable time and take appropriate action, provided that we can verify your identity to ensure the security of your information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or to comply with applicable requirements. When we make changes, we will update the policy on our website. Your continued use of our Services after the updated policy is posted constitutes your acceptance of the changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
Email: kolekcionars@outlook.com
Phone: +1 (555) 123-4567
Address: 123 Fashion Street, Style District, 45678